References



Here are some PushCall customers/partners and examples how they use PushCall products:




CZ Zorgzerzekeringen CZ "Actief in Gezondheid" is a medical insurance company, servicing about 3 million people. The online VoIP solution of PushCall is added to the CZ Gezondheidslijn (Health line), where customers can call to for health-related issues. Calls are redirected to the CZ Gezondheidslijn call centre.

Electrabel Electrabel is the largest producer of electricity in the Netherlands and the number 1 energy company in the Benelux, servicing 5.7 million customers.
Electrabel uses PushCall to offer their customers the easiest way possible to contact them, free of charge.

Menzis With over 2 million insured customers, Menzis is a large Dutch insurance company specialised in healthcare and travel insurance.

Menzis offers PushCall contact solutions to online customers to improve customer service and to potential customers as an extra communication channel.

Nationale Postcode Loterij The "Nationale Postcode Loterij" (Dutch Postcode Lottery) has become the Netherlands' largest charity lottery, dedicated to people and nature. With 2.3 million households purchasing 4.3 million lottery tickets, over 40% of Dutch households participate.

The "Nationale Postcode Loterij" is using the PushCall online VoIP and offline Call me Now customer contact tool in their sales dialogue in order to improve conversion from website visitors to buyers. Incoming calls are redirected to the VoIP gateway of the call centre of the Nationale Postcode Loterij.

TNT Post TNT Post delivers about 17 million pieces of mail on a daily bases in The Netherlands, of which 94% being business mail. The service they provide is one of the best in Europe.

TNT Post offers the PushCall Web to Phone and Call me Now solution in their online portal, enabling their customers to contact them directly in case of any questions arise. TNT Post lets the customer decide which contact channel they prefer.

Bbeyond BBeyond is a B-2-B hosting provider, offering broadband services over DSL and fiber.

BBeyond uses the PushCall Flash Overlay Menu on their contact page.

Bank Giro Loterij The BankGiro Lottery has been in existence since 1961 and is the oldest charity lottery in the Netherlands.

PushCall developed several services for different online games like a SMS service for the online museum game and a automated dialing service (help line by phone) for the Kies de Kluis online game.

B-NRG B-NRG is a consultancy company in the area of online and offline customer contact. The PushCall online customer contact tools are added to their product portfolio. Furthermore, they are a reseller of the online VoIP solution of PushCall.

Companion Companion Global Healthcare, Inc., based in Columbia, South Carolina, is dedicated to offering additional health care choices to patients at accredited international medical facilities.

Companion Global Healthcare offers the free PushCall Web to Phone solution worldwide to all their patients and agents, including a dial pad functionality for their IVR.

HouseLink Houselink offers over 15.000 available rental properties in the Netherlands, advertised by over 500 home owners and rental agents. Once registered, tenants can search for properties that meet their standards.

Registered users can call rental agents for free from anywhere in the world, using the online VoIP solution of PushCall. Calls are redirected to the rental agent's landline.

idRiva ID Riva Tours is a tour operator specialised in Croatia, with several local offices to advise customers on site. On their website ID Riva Tours offers different online customer contact tools of PushCall. Online visitors are able to start a chat with one of the ID Riva agents for additional information or advice.

NieuweAutoKopen Nieuweautokopen.nl offers customers to buy any brand of new car online with a discount. It is also possible to lease a car and to sell you old car. Nieuweautokopen.nl offers PushCall chat besides their regular contact info (phone number and e-mail). Click to Chat offers online visitors an additional channel for gathering information or advice.

Responcis A renowned and award-winning call centre in the Netherlands offers the PushCall portfolio to their customers as a value added reseller.
In combination with their back office and experienced call centre agents, customers can benefit from a one-stop-shop solution.

Webshop >> BackOffice Webshop Backoffice handles all (or part of the) web shops' online interaction with their customers. About 60% of online visitors abandon their order before closing it. This is simply caused by the fact that they are not able to ask the web shop a question they are facing. Solving this 'customer contact gap' will increase the web shops' online sales.

PushCall B.V.
Nieuwe Plantage 58 - 2611 XK - Delft - The Netherlands
Tel. +31-(0)88-007 18 00 - info@pushcall.com