Multi Channel Communication
PushCall offers all possible communication channels you can offer your online customers. You can either choose to offer one or more standalone channels, or you can use one of our integrated solutions. You can read all about our integrated solutions here.
Select one of our different communication channels to read more and to view demo's.
Web to Phone
Call me Now
Call me Later
Chat
Mail form
Web to Phone
Add a PushCall button to your website and start receiving calls on your current phone number (landline or mobile) or VoIP gateway.
When your online customer is not able to start a call directly from a PC, you can offer our Call me Now solution as a fallback.
You can either use our standard solution, or you can add your own design. To see some examples of custom design, please check out the
customized design page of our website.
You can test all PushCall solutions for free. Go to our
free trial section to register.
See how it works
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Call me Now
Offer your online customers a free contact solution by adding our Call-me-Now button to your website. Your online customers can enter their phone number and they will be directly connected to your existing phone number.
PushCall comes with dynamic queuing functionality to prevent your customers from ending up in an IVR queue after being connected.
You can either use our standard solution, or you can add your own design. To see some examples of custom design, please check out the
customized design page of our website.
You can test all PushCall solutions for free. Go to our
free trial section to register.
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Call me Later
Offer your online customers the option to plan a call at a time and date they prefer. This option can be offered during office hours as well as outside office hours. This way your online customers can always use a click to call option.
Your online customers selects a time and date and exactly that moment, the call is automatically initiated. Once your online customer answers the phone, he will hear a message saying that he will be connected to your company (custom messages are possible) and the call is redirected to your company.
You can either use our standard solution, or you can add your own design. To see some examples of custom design, please check out the
customized design page of our website.
You can test all PushCall solutions for free. Go to our
free trial section to register.
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Click to Chat
Offer your online customers to start a chat session with one of your agents. Chat is a very easy way for your customers to start communicating with you. Once your agent acknowledges that there is an intention to buy, your agent should convert the chat session to a phone call in order to get the best result.
When you use chat for customer service, your agent can be trained to handle up to 5 simultaneous sessions, in order to reduce cost.
You can either use our standard solution, or your can add you own design. To see some examples of custom design, please check out the customized design page of our website.
You can test all PushCall solutions for free. Go to our free trial section to register.
See how it works
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Mail form
Availability of our call solutions is based on office hours which you can determine in your
account webinterface. The availability of chat is based on agents being logged in. When both chat and voice solutions are not available for your online customer, we offer a mail form solution, mainly for our
integrated solutions, our
Flash Overlay Menu and our
Pizza Button Menu.
The mail form is send to the e-mail address you provide in the web interface, and your online customer is able to send a copy of the mail form to her own e-mail address as well.
When you have your mail form available on your website, it is possible to redirect to this form from our Flash Overlay Menu and our Pizza Button Menu.
PushCall offers the Mail form solution for free.
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Multi channel solutions
Specials
Customized design
Account Management